Legal Document

Crickexbd Terms and Conditions — The Complete Guide for Members

Please read these Terms and Conditions carefully before using crickexbd. They will give you a clear understanding of your rights and responsibilities.

Last Updated: January 2026
12
Total Categories
Bengali
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18+
Age Restriction
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Support

Key Policies at a Glance

A quick overview of the most important points in crickexbd's Terms & Conditions.

Eligibility & Registration

To open an account at crickexbd, you must be at least 18 years old and hold a valid ID. Each individual may only maintain one account.

Payments & Withdrawals

Deposits and withdrawals may only be made through registered payment methods. Transactions via third parties are strictly prohibited.

Bonuses & Promotions

Each bonus has its own wagering requirements. A specified amount of betting must be completed before bonus funds can be withdrawn.

Account Security

Keep your password and login credentials strictly confidential. Report any suspicious activity to our support team immediately.

Betting Rules

Each sport and game has its own betting rules. Once a match begins, the option to cancel a bet is limited.

Prohibited Activities

Any form of fraud, use of bots, or operating multiple accounts is strictly prohibited and may result in account closure.

Important Notice: By using the crickexbd website or app, you automatically agree to these Terms and Conditions. Failure to read them before use means any future objections will not be entertained.

1 Introduction & Acceptance

These Terms and Conditions ("Terms") form a legal agreement between crickexbd ("Platform", "we", "us") and its users ("Member", "you"). By accessing our services through the crickexbd website, mobile app, or any other channel, you agree to be bound by these Terms.

Crickexbd provides online betting, Sports, casino, lottery, and jackpot services for users in Bangladesh. These Terms are written in English to ensure members can easily understand them.

If you disagree with any part of these terms and conditions, please stop using crickexbd and contact support to close your account.

These terms were last updated in January 2026. crickexbd will notify members prior to any changes.

2 Eligibility & Registration

The following conditions must be met to open an account on crickexbd:

  • You must be at least 18 years of age.
  • You must hold a valid national ID card or passport.
  • You must be a resident of a country or region where crickexbd services are available.
  • A valid mobile number and email address are required.
  • Each individual may register only one account.

All information provided at registration must be accurate and truthful. crickexbd reserves the right to close accounts registered with false information, and any balance may be forfeited.

Withdrawals may be put on hold until KYC (Know Your Customer) verification is complete. crickexbd reserves the right to request additional identity verification at any time.

3 Account Management

The security of your crickexbd account is entirely your responsibility. Never share your password, OTP, or login credentials with anyone.

  • Keep two-factor authentication enabled.
  • If you log in from an unrecognized device, take immediate precautions.
  • Transferring or selling your account to any third party is strictly prohibited.
  • Holding or managing another person's funds in your account is strictly prohibited.

No crickexbd staff member will ever ask for your password or OTP. If anyone does, it is a scam — report it to support immediately.

Change your password regularly and avoid using the same password across other sites.

4 Deposits & Withdrawals

The following rules apply to all deposits and withdrawals on crickexbd:

  • Deposits must be made through a payment method registered in your own name.
  • Deposits from third-party accounts or unknown sources are strictly prohibited.
  • Withdrawals may only be made via the same payment method used for the deposit.
  • Minimum withdrawal amounts and processing times vary by platform.
  • Withdrawals may be delayed if bonus requirements have not been met.

Crickexbd reserves the right to temporarily hold suspicious transactions. Additional verification documents may be requested in such cases.

Members are solely responsible for any applicable taxes or charges on their transactions. crickexbd retains tax-related records in compliance with applicable laws in Bangladesh.

5 Bonuses & Promotions

Crickexbd offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which you should read carefully before accepting.

  • Welcome Bonus: Applicable to new members on their first deposit. Withdrawals are not permitted until the specified wagering requirements are met.
  • Cashback: Awarded based on a specified betting amount.
  • Referral Bonus: Refer a friend and earn extra rewards.
  • Loyalty Points: You can earn points by placing regular bets.

Any attempt to claim the same bonus more than once or to circumvent bonus conditions may result in account termination.

Withdrawals cannot be made directly from your bonus balance. You must complete the required wagering before any withdrawal is possible.

6 Betting Rules

The following general rules apply when betting at crickexbd:

  • Once a bet is confirmed, it cannot be changed.
  • Canceling a bet before a match starts is available on a limited basis — cancellation is not possible during live betting.
  • If a bet is won abnormally due to a system error, crickexbd reserves the right to void that bet.
  • Bets placed before an odds change will be settled at the original odds.
  • If a match is cancelled or abandoned, the stake for that bet will be refunded.

If your internet connection drops during live betting, wait until the bet is confirmed before taking further action. crickexbd is not liable for technical issues of this nature.

If suspicious betting patterns are detected, crickexbd reserves the right to launch an investigation and withhold payouts for the duration of that period.

7 Prohibited Activities

The following activities are strictly prohibited on crickexbd and may result in account closure and balance forfeiture:

  • Creating or operating multiple accounts.
  • Placing bets using bots, automation software, or artificial intelligence.
  • Match fixing or gaining any unfair advantage.
  • Money laundering or transactions involving illegal funds.
  • Attempting to hack or gain unauthorized access to other members' accounts.
  • Attempting to introduce malware or malicious code into crickexbd's systems.
  • Accessing the platform via VPN or proxy from a restricted region.

If any of the above activities are confirmed, crickexbd reserves the right to permanently close the account without prior notice.

8 Responsible Gaming

Crickexbd believes that recreational betting should never become a source of harm. That's why responsible gaming is our highest priority.

  • You have the option to set your own deposit and betting limits.
  • A temporary break or self-exclusion option can be activated.
  • Accounts found to belong to users under 18 will be closed immediately.
  • If signs of gaming addiction are identified, our support team is available to help.

For help with betting addiction, visit our Responsible Gaming View page.

9 Privacy & Data Protection

Protecting your personal information is a top priority for crickexbd. Details provided during registration are used solely for service delivery and compliance with legal obligations.

Your information is never sold to third parties. However, we may be required to share it with government authorities in response to valid legal requests.

To learn more, visit our Privacy Policy read.

10 Platform Suspension & Maintenance

Crickexbd reserves the right to suspend or permanently discontinue services in the following circumstances:

  • Scheduled maintenance windows — typically announced in advance.
  • In response to technical failures or cyberattacks.
  • For legal or regulatory reasons.
  • In the event of unforeseen natural disasters or unavoidable circumstances.

If any bet or transaction is affected by a service disruption, crickexbd will make every reasonable effort to resolve the issue, though compensation may not be guaranteed in all cases.

11 Limitation of Liability

Crickexbd is not liable for the following:

  • Losses caused by a member's internet disconnection.
  • Password or information exposure due to the member's own negligence.
  • Losses caused by third-party software or device issues.
  • Any losses resulting from a member's breach of these Terms.

Crickexbd's total liability shall under no circumstances exceed the member's current account balance.

In the event of any dispute, the decision of crickexbd shall be considered final. However, members Help Center You have the right to appeal.

12 Changes to Terms & Contact

Crickexbd reserves the right to update these Terms and Conditions at any time. For significant changes, members will be notified in advance via email or in-app notification.

Continued use of the platform after updated terms are published constitutes acceptance of the new terms.

If you have any questions or concerns about these Terms, please reach out to us:

  • Email: support@crickexbd.click
  • Live Chat: Available 24/7 on website & app
  • Help Center: Visit Help Center

These Terms and Conditions are governed by the applicable laws of Bangladesh, and any disputes shall be settled in the courts of Bangladesh.

Done reading the rules? Get started now!

Register at crickexbd and start playing on Bangladesh's most trusted betting platform — with a welcome bonus to kick things off.

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