Privacy Protection

Crickexbd Privacy Policy — your data is completely safe with us

This privacy policy explains in detail how your personal information is collected, used, stored, and protected at crickexbd.

Last updated: January 2026
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Our privacy commitment

A quick overview of the key ways your personal data is kept secure at crickexbd.

End-to-end encryption

All your data is protected with SSL/TLS encryption technology. No third party can access your information.

Sale of data is prohibited

Crickexbd never sells or rents your personal information to third parties. Your privacy is our highest priority.

User controls

You may view, correct, or request deletion of your data at any time.

Secure data storage

Your data is stored on secure servers and undergoes regular security audits.

Cookie transparency

We are fully transparent about which cookies we use and why. You have complete control over your cookie preferences.

Legal compliance

Crickexbd's privacy policy is developed in compliance with applicable laws and regulatory frameworks. Your legal rights are always protected.

Important: By using crickexbd, you agree to this Privacy Policy. We place the highest value on your trust and never compromise on protecting your data.

1 Introduction

Crickexbd ("we", "our", "platform") wants you to know through this Privacy Policy how we collect your personal data, what we use it for, how long we retain it, and how we keep it secure.

This privacy policy applies to the crickexbd website, mobile app, and all digital services. Please read it carefully before using our services.

We believe privacy is a fundamental right. That's why crickexbd is fully transparent about how your data is collected and used. Everything you need to know is clearly outlined in this policy — no hidden clauses.

This Privacy Policy was last reviewed and updated in January 2026.

2 Information We Collect

Crickexbd only collects information that is strictly necessary. Collecting unnecessary or excessive data goes against our policy. The following types of information are collected:

Data type Example Collection methods
Identification information Name, date of birth, national ID number Registration form
Contact information Email, mobile number, address Registration & contact forms
Financial information Bank account number, mobile banking number Payment Processing
Usage data Login time, betting history, preferences Automatic logging
Technical information IP address, device type, browser Cookies & log files

We will never ask for your social media password, bank PIN, or card CVV. Any request for such information should be treated as a fraud attempt.

3 Purpose of data collection

Crickexbd uses your data solely for the specific purposes listed below:

  • Account management: Verifying your identity and keeping your account secure.
  • Service delivery: Properly managing betting, payments, bonuses, and other services.
  • Legal obligations: KYC verification, anti-money laundering compliance, and meeting regulatory requirements.
  • Security: Detecting and preventing fraud.
  • Improvement: Analyzing platform usage to improve your experience.
  • Contact: Sending important updates, security alerts, and promotional offers.

You can unsubscribe from promotional messages at any time. However, opting out of critical security notifications is not possible.

crickexbd never shares your information with third parties for advertising purposes.

4 Data sharing policy

Crickexbd does not share your personal information with third parties, except in the following limited circumstances:

  • Payment gateway: Only the financial information required to process transactions is shared with trusted payment providers.
  • Government authorities: Being required to provide information in response to a legal order or a legitimate request from a regulatory authority.
  • Technology Partners: Technology service providers who support platform operations have limited access to data, and are bound by strict confidentiality agreements.

Your data is never shared with anyone for purposes beyond those stated above. Any information shared with third parties is limited to the minimum necessary.

In the event of an acquisition or merger involving crickexbd, your data may be transferred to the new entity. You will be notified in advance if this occurs.

5 Cookies & tracking technologies

Crickexbd uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser.

Types of Cookies We Use:

  • Necessary cookies: Essential for the platform to function properly. These cannot be disabled.
  • Functional cookies: To remember your preferences and settings.
  • Analytics cookies: To understand how the platform is being used. This data is fully anonymized.
  • Security cookies: To prevent fraud and unauthorized access.

You can disable analytics and functional cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

6 Data retention period

Crickexbd does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of the active account and 5 years after closure.
  • Transaction details: 7 years as required by law.
  • Communication logs: 3 years.
  • Cookie information: Session cookies are deleted when the browser is closed. Persistent cookies last for a maximum of 1 year.

Once the designated retention period expires, data is permanently and securely deleted or anonymised.

7 Data protection measures

Crickexbd applies industry-leading security measures to protect your data:

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Regular security audits and penetration testing.
  • 24/7 automated monitoring to detect suspicious activity.
  • Employee access to data is restricted to the minimum required.
  • In the event of a data breach, affected members will be notified within 72 hours.

Please note that no one can guarantee 100% security on the internet. We encourage you to use a strong password and keep your account details confidential.

8 Your privacy rights

As a crickexbd member, you have the following rights regarding your personal data:

Right to Access Your Information

Contact support to find out what data we hold about you.

Right to rectification

You can request corrections to any inaccurate information we hold about you.

Right to erasure

When closing your account, you may request deletion of any data that is not subject to legal retention obligations.

Right to data portability

You may request your data in a machine-readable format at any time.

Right to Object to Processing

You may object to the use of your data for specific purposes.

To exercise these rights Help Center Contact us or email us at support@crickexbd.click.

9 Children's privacy

Crickexbd services are intended for individuals aged 18 and above only. We do not knowingly collect data from anyone under the age of 18.

If a parent or legal guardian discovers that their minor child has created an account on crickexbd, please contact us immediately. We will promptly delete that account and all associated data.

We maintain age verification measures to prevent minors from accessing the platform.

10 Policy updates & contact

Crickexbd reserves the right to update this privacy policy as needed. Members will be notified of significant changes via email or in-app notification.

Continued use of the platform after a revised policy is published constitutes acceptance of the new policy.

For any privacy-related questions or concerns, please get in touch with us:

  • Email: support@crickexbd.click
  • Live chat: Available 24/7 on website & app
  • Help Center: Visit the Help Center

We aim to respond to all privacy-related complaints within 30 business days of receipt.

Your data is safe — get started with confidence

Your privacy and security are guaranteed at crickexbd. Register today and become part of Bangladesh's most trusted betting platform.

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